Open a case

Report Fraud

Four short steps. You’ll get a private EFTC Case ID when you submit.

What happened

Transfer details

Your contact

Review

Choose the closest category for your electronic funds transfer issue.

Category *

Describe what happened *

Include dates, amounts, and apps or banks if you know them.

Optional fields still help us route your case — fill what you can.

Date of transfer

Amount (USD)

Transfer channel

Other party (name, handle, or merchant)

Reference / confirmation #

Used for this support case. Required fields marked *.

First name *

Last name *

Email *

Mobile phone

Confirm details. Submitting creates a private EFTC Case ID — not a government report number.

I understand EFTC is a private support portal (not a government agency) and I want to open a support case.