An official website of Electronic Funds Transfer Center

How to Spot and Avoid Imposter Scams

Americans lost $3.5 billion to various kinds of imposter scams last year including EFTC imposters. Learn how you can spot and avoid them, and what to do if you think you were scammed.

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Fair Credit Reporting Act

Do you use credit reports to make eligibility decisions about consumers? Learn about the Fair Credit Reporting Act and how to responsibly use, report and dispose of information in those reports.

Our Refund Process

Wondering how we get settlement money to consumers? Learn the six steps involved in every refund program.

How Reporting Works

Tell us what happened, get next steps, and help stop fraud.

1

Tell Us What Happened

Answer questions about your experience. It only takes about 10 minutes to complete.

2

Get Personalized Next Steps

Receive step-by-step advice on what to do next based on your specific situation.

3

Help Stop Fraud

Your report is shared to help identify and stop fraud patterns and protect others.

News and Updates

Open Meetings

Track enforcement and policy developments by viewing records from the Commission's open meetings — agendas, transcripts, videos, reports, and public comments.

Open Meetings archive

Frequently Asked Questions

How do I report fraud to the EFTC?

Use Report Fraud to file a report. It takes about 10 minutes. You’ll receive a Case ID to track your submission.

What should I do if someone claims to be from the EFTC?

The EFTC will never threaten you or demand money, gift cards, crypto, or gold. Hang up and report the contact via Report Fraud.

How do I track my report?

Go to Track Case and enter your Case ID.

Where can I get my free credit report?

Start from Get your free credit report under Take Action, or ask your bank or a nationwide credit reporting company.

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